Contact
Email is the quickest way to reach us. We read everything that comes in and answer most messages inside two business days.
What to write about
- A correction. If a price, an ingredient, a refund policy, or any other detail on a review is wrong or out of date, tell us the page and what changed. Corrections jump ahead of everything else in the inbox.
- A review request. Ran into an ad for something and cannot get a straight answer on it? Send us the product name. Requests really do shape what we cover next.
- Your own experience with a product. Good or bad — reader reports are among the most valuable things we receive, especially on refunds and subscription charges.
- Business and partnerships. Merchants and networks are welcome to reach out. Just know up front that we do not sell positive coverage, do not run sponsored posts as reviews, and do not hand over drafts for approval.
- Press and media. We are glad to field questions about our methodology.
What we cannot help with
We are not the seller of any product on this site. To cancel an order, chase a shipment, request a refund, or stop a recurring charge, you will need to contact the merchant you bought from — their details are in your order confirmation email and on their website. We have no access to your order and cannot cancel anything for you.
If you cannot track down the merchant's contact details, write to us anyway and we will point you to them.